Family and friends
Talk openly about Responsible Gaming
A trusted person can help you see patterns that are difficult to notice alone. Explain your budget, time limit, and stopping rules. Responsible Gaming conversations should be calm, specific, and focused on facts such as transaction totals, missed commitments, or changes in mood.
If you are concerned about someone else, avoid arguments during an active session. Choose a quiet moment, describe what you have observed, and listen without shame or blame. Encourage practical steps such as a break, financial review, account restriction, or confidential professional support.
Never share passwords, payment details, verification codes, or account access. Protecting personal information is part of Responsible Gaming and responsible online behaviour.
When help is needed now
Put wellbeing ahead of every game
If play is causing debt, serious conflict, panic, loss of control, or thoughts of self-harm, stop immediately and contact a qualified local support service, healthcare professional, or emergency service available in your area. Ask a trusted family member or friend to stay with you if you feel unsafe.
Responsible Gaming guidance is educational and is not a substitute for medical, psychological, legal, or financial advice. Getting qualified help is a strong decision. No game, promotion, account balance, or possible result is more important than your safety.
For account-related questions, use the aaa open FAQ or log in to review the support and control options available to you.